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HITEC 2015 NEWS: Indra to Unveil New Enterprise Applications to Elevate Hotel Guest Personalization/Experience Management

Indra will unveil several new enterprise applications at HITEC (Hospitality Industry Technology Exposition & Conference) 2015. This includes a new solution for guests to do online check-in with the enhanced capability to choose their exact room number. Hotel chains will have the ability to limit this functionality to guests who book through specific channels, such as bookings made direct on their website. This value-add is intended to give customers an incentive to book direct, while at the same time, allowing hotel brands reduced distribution costs and the ability to own the customer interaction, according to Indra.
Additional HITEC 2015 unveilings from Indra include:
Real-time loyalty redemption for services for guests while on property

Integrated Business Intelligence, Big Data and CRM running on S/4 HANA 

Leisure Management Portal

Call Center Module to Increase Sales

Web Booking Engine
Leveraging on SAPs comprehensive technologies designed specifically for hotels, Indra intends to drive industry innovation through an actual, real-time, seamless platform while also ensuring low total cost of ownership and the greatest economies of scale. The company also has global platform goals of quick deployment, proven extensive functionality, and flexible customization capabilities.
Indra intends to enable innovation adoption and continuous improvement practices with minimal disruption and at a fraction of the investment efforts and operating costs of traditional IT models.
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