Golden Gate Hotel & Casino Selects POS, PMS from Agilysys
The Golden Gate Hotel & Casino in Las Vegas selects the Visual One property management solution and InfoGenesis POS solution from Agilysys to streamline operations at the 106-room property.
"The Visual One property management solution and InfoGenesis POS solution will play an important role in the transformation of Golden Gate into a premier boutique property in downtown Las Vegas," says Lon Jerome, director of information technology at Golden Gate Hotel & Casino. "These systems give our smaller hotel the same types of technical abilities and reporting that the larger mega-resorts enjoy, but in a way that works for our scale. What's more, Agilysys provided expert onsite assistance during the installation process, and their employee training enabled us to provide a consistently high level of guest service during what would otherwise have been a disruptive process."
The Visual One property management system, which operates under Microsoft Windows NT with a Microsoft SQL server database, offers a variety a features and functionality including front office operations, guest history, housekeeping, night audit, reservations management, room maintenance and travel agent management. The hotel also is implementing the accounts receivable module, which automatically imports direct bill check-outs from the property management system to the appropriate account receivable; and the web booking module, which enables guests to view room rates and availability, make a reservation and obtain a real-time confirmation number.
InfoGenesis POS is an enterprise-ready point-of-sale solution that combines powerful reporting and configuration capabilities with an easy-to-use touch-screen terminal application. The system's centralized database pulls together food and beverage functions, enabling total management of dining, bar and room service operations. Real-time access to information enables food and beverage managers to provide more efficient service and reduce potential losses.
"The Visual One property management solution and InfoGenesis POS solution will play an important role in the transformation of Golden Gate into a premier boutique property in downtown Las Vegas," says Lon Jerome, director of information technology at Golden Gate Hotel & Casino. "These systems give our smaller hotel the same types of technical abilities and reporting that the larger mega-resorts enjoy, but in a way that works for our scale. What's more, Agilysys provided expert onsite assistance during the installation process, and their employee training enabled us to provide a consistently high level of guest service during what would otherwise have been a disruptive process."
The Visual One property management system, which operates under Microsoft Windows NT with a Microsoft SQL server database, offers a variety a features and functionality including front office operations, guest history, housekeeping, night audit, reservations management, room maintenance and travel agent management. The hotel also is implementing the accounts receivable module, which automatically imports direct bill check-outs from the property management system to the appropriate account receivable; and the web booking module, which enables guests to view room rates and availability, make a reservation and obtain a real-time confirmation number.
InfoGenesis POS is an enterprise-ready point-of-sale solution that combines powerful reporting and configuration capabilities with an easy-to-use touch-screen terminal application. The system's centralized database pulls together food and beverage functions, enabling total management of dining, bar and room service operations. Real-time access to information enables food and beverage managers to provide more efficient service and reduce potential losses.