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From the Editor

Blogs

  • 10/14/2011

    Customer Growth Priority Number One

    Insights from the 2011 Restaurant Executive Summit show that businesses are most focused on attracting new customers. Social media, they believe, will be a top factor in bringing them to their doors.
  • 9/26/2011

    Technology & Legal: Let's do Lunch

    A bevy of legislative issues are cropping up all over the hospitality landscape, and in many cases, will require heavy lifting from the technology department.
  • 8/1/2011

    IT Gender Gap

    Are women working in hospitality subject to disparities in compensation? HT's 2011 Salary Survey offers some answers.
  • 6/10/2011

    Hotel Tech Forum's 2012 Snapshot

    Hoteliers are set to expand their capital investments in 2012. Live polling from 2011 Hotel Technology Forum reveals growth expectations, plus how IT budgets are to be allocated in the year ahead.
  • 5/6/2011

    Self-Service Reborn

    Study reveals that acceptance of self-service by hospitality organizations runs high when it is presented on the right platform: guests' own devices.
  • 4/8/2011

    Guest Checks Neglected?

    While restaurants have a much more balanced approach to business objectives in 2011, such as increasing same store sales and guest counts, increasing the average dollar value of guest checks ranks low on their priority list.
  • 3/3/2011

    Restaurants Rebound

    If the phrase that characterized 2010 was "flat is the new up" then "cautiously optimistic" is the attitude in 2011. Here's why.
  • 2/14/2011

    HT Freshens Up

    This year marks a number of fresh approaches at <i>HT </i>magazine, including a new look to the magazine and a more personalized experience on htmagazine.com.
  • 12/20/2010

    Tipping Point for Tableside

    Is the tide finally turning for tableside ordering and payment technology in the United States? Learn why menu labeling and form factor are helping to drive tableside POS acceptance.
  • 10/8/2010

    Self Service in Up-scale

    Omni's approach to self-service check-ins is a great example of how self-service can migrate into environments that demand "high-touch," and also reminds us that self-service continues to expand.
  • 9/8/2010

    Jets, Giants and Jack

    Jack in the Box's re-launched website features an interactive telephone, with Jack himself as the messenger, that lets users send personalized e-mails or phone calls; the perfect tool for talking football trash.
  • 8/10/2010

    What's Your Integration Wish?

    Industry survey reveals that system integration has become a significant issue for restaurant executives, in particular at the point-of-sale.
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