Drive-Thru

The global QSR continues to leverage drive-thru, delivery and digital and plans to roll out a loyalty program later this year.

More than 21.8 million consumers are active in Starbucks Rewards program. Rewards customers contributed 50% of U.S. company-operated sales in Q1.

Follow these steps to build your brand and enhance the customer experience.

The Restaurant Technology Network’s workgroups are where members truly “join, share, and thrive.” 

72% of adults say it’s important their delivery orders come from a location that they can visit in person — as opposed to a virtual kitchen space, according to the National Restaurant Association's 2021 State of the Restaurant Industry Report

Italian QSR recaps 2020, its “most successful year in brand history” as it plans to roll out its virtual wing brand systemwide.

Mobile pickup lane will debut in Knoxville, Tenn., this spring.

New store design modernizes guest experience and enhances operational efficiencies. It features third-party delivery pick-up stations, double drive-thru lanes dedicated to mobile orders or delivery driver pickups and dedicated parking lot areas for those who want to park, eat and go.