Drive-Thru

Over the past 12 months, Presto has doubled its customer base and is helping thousands of restaurants go contactless.

The re-imagined El Pollo Loco restaurants have been inspired by the changing habits of consumers to enjoy a more digital-forward and contactless off-premise experience that was sped up by the COVID-19 pandemic.

The Foodservice Packaging Institute’s 12th annual report studies industry trends, reveals emphasis on safe and sanitary foodservice packaging due to COVID-19 concerns.

Sonic sent messages to its loyalty members with images of specific products; when clicked on, guests were taken to that product’s page in the SONIC App where they could add it to their cart, purchase it, and then pick it up at a local SONIC location.

Express features an average footprint of 960 square feet and comes complete with a drive-thru and walk-up windows for ordering and picking up; there are no indoor dining rooms.

Digital, Delivery and Drive-Thru are contributing to the global QSR’s recovery.

CHG's new model designed to bring restaurant-level food and hospitality to off prem.

The Hari Group operates 55 Dunkin locations, most in the Chicago suburbs. "The reliance on drive-thru has increased drastically," says Raj Patel, president.