Drive-Thru

In an earnings call with analysts Starbucks execs explained how the coffee retailer is using AI and predictive analytics. Plus, the coffee retailer's investments in drive-thru and off-prem.

In support of low- to no-contact point-of-sale (POS) transactions, restaurants must rely on secure wireless technologies to protect themselves and their customers from opportunistic cyber criminals seeking to exploit a vulnerable new attack vector. To support secure walk-up order and payment transactions at the restaurant, the wireless network can be extended to a broader physical footprint of the business.

In March Chipotle posted a record number of digital transactions, over 800,000 app downloads and the most new digital customers since May 2020.

The Tupelo Captain D’s is open for dine-in, drive-thru, carry-out, and call ahead ordering with contactless curbside pick-up. Online ordering and third-party delivery are in the works.

In the last 12 months alone, the company introduced curbside pickup; delivery; a full-fledged, online-ordering platform; and tablet-ordering capabilities at participating drive-thru locations nationwide. As a result, Smoothie King's digital platforms now account for a whopping 21% of the franchise's total sales.

Rounding out the company’s digital menu solution offering, Delphi has partnered with Keyser, the QSR industry veteran and leader, to provide high quality nationwide installation and on-site support services.

The goal is to hire 5,000 team members across the system for the April Hiring Parties day as Taco Bell looks ahead to more restaurant reopenings, remodels and new builds throughout 2021.

We’re pleased to share our 2021 Restaurant Technology Study — delivering strategic insights in a lively animated format.