Drive-Thru

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Fazoli’s placed team members in the drive-thru with tablets and walkie talkies, launched curbside pickup in less than one week and promoted all their channels --mobile, online and third-party delivery.

The fast-casual brand's new look includes a double drive-thru, enhanced digital capabilities, personalized options and streamlined pickup; however the brand is still betting on dine-in.

More than a quarter of Jamba's locations have a drive-thru and the brand is aggressively looking to add drive-thrus to 50 percent of new locations.

In the U.S. during Q1 '21, digital sales approach $1.5 billion and active app users top 20 million.

Employees of P.F. Chang’s, Qdoba Mexican Eats, Jersey Mike’s Subs, and Fazoli's are among those honored for outstanding achievement in restaurant technology.

Golden Corral expanded its off-premises guest service options by launching a drive-thru and retrofitting its store with a “To-Go Room.”

In an earnings call with analysts Starbucks execs explained how the coffee retailer is using AI and predictive analytics. Plus, the coffee retailer's investments in drive-thru and off-prem.