Dave’s Hot Chicken Selects Cloud POS to Support Rapid Growth Plans
Dave’s Hot Chicken has selected Revel Systems' Revel Enterprise as its cloud-based POS and business management platform for its growing chain of Nashville hot chicken restaurants. Revel Enterprise has already been successfully implemented at several of the fast casual brand's locations.
Growing Pains
The franchise will add Revel Enterprise to 75 locations in the next 12 months while on their way to 400 signed franchisee sites, to better manage operations across multiple locations and create greater ordering efficiencies.
According to HT's 2021 POS Software Trends report, 25% of respondents plan to install POS software from a new vendor in 2021, up from 12% a year ago.
Revel has demonstrated proficiency in bringing restaurants to enterprise scale and supporting the needs of rapidly growing brands. Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform.
[Restaurant Technology Network Reveals Open API Framework]
Through its extensive partner network, Revel Enterprise has enabled Dave’s Hot Chicken to seamlessly integrate several of its third-party software programs such as Restaurant Analytics Defined (RAD.IO), Restaurant 365, Olo and Harri.
“In the first quarter of 2021 alone, our newly signed franchisees have expanded our footprint to over 400+ locations and we had an acute need for a technology partner that could quickly deploy an easy-to-use and efficient POS platform to help streamline our business,” said James McGehee, CFO, Dave’s Hot Chicken. “Revel Enterprise has already shown its value in several of our new locations by driving revenue and improving overall productivity as evidenced by Las Vegas’ opening numbers while operating three distinct production lines; drive thru, online & delivery, as well as a walk-in."
The evolving economic landscape in the fast casual food sector has recently created a more pressing need for businesses to maintain a competitive edge, often achieved through system-wide hardware and software updates. Revel Enterprise offers a proven technology proposition that allows food service brands to stand out amongst competition by offering personalization, speed of service, and drive-thru solutions.