Restaurant Technology Network (RTN) introduced the industry's first and only Open API Framework during a webinar on February 22.
RTN's Open API Framework provides a standard approach for successful integration.
Abigail Lorden, VP and Publisher of Hospitality Technology and Co-Founder of RTN, explained that the Open API framework was one of the “founding principles” on which RTN was created.
“RTN launched just about two years ago at our 2019 MURTEC event,” said Lorden. “ When we launched, one of the key pain points in the restaurant industry were challenges with respect to interoperability. These were challenges that would slow down innovation, not only among restaurants, but also among technology suppliers, hampering their ability to innovate and move quickly. So, this was one of the initiatives that RTN, at the outset, wanted to work really quickly and deliberately to address.”
The cornerstone of RTN is its workgroups, where restaurant operators and tech vendors work together, virtual think-tank style, to find solutions to common problems. The end result takes the shape of published best practices, technical guidance or industry standards. To define RTN’s Open API Framework, more than 200 workgroup members worked together for approximately 1,500 hours, explained Angela Diffly, Co-Founder RTN.
Gagan Sinha, SVP Restaurant Tech, Inspire Brands; Phil Crawford, CTO, CKE Restaurants; and Jim Vitek, VP Digital Commerce, Yum! Brands, are embracing RTN standards, and spoke out as industry leaders embracing RTN’s Open API Framework on the webinar.