Customer Relationship Management (CRM)

Addressing obstacles such as employee shortages, a still evolving pandemic, and everchanging guest demands depends on the adoption of technology to improve profitability, manageability, and day-to-day operations.

Integration between the restaurant platform and Cendyn’s eInsight CRM allows hotel restaurants to recognize, reward, and incentivize their most loyal guests through their dining experiences.

Mews’ customers can now benefit from real-time guest personalization as CRM and PMS can now be connected.

American Data Privacy and Protection Act would set a national standard for data collection and protection. National Restaurant Association is lobbying Congress to ensure proposal addresses industry concerns while providing strong consumer protections.

Jessica Valenzuela, CEO and Co-Founder, GoGoGuest, was presented with the Rising Star award at MURTEC.

Vacationers put more value on sustainable tourism offers and are ready to pay more for them.

Thanks to a new API integration, Maverick clients can now integrate the data collected from the Guest Survey solution within the Guest Experience Platform directly within the CRM.