BBH will partner with Best Western Hotels & Resorts to offer hotel owners a full suite of bundled technology solutions and fulfill new and improved standards for fast, reliable Internet.
As major retail brands prioritize customized experiences, hotels and restaurants will feel increased pressure from raised expectations on what brands must deliver.
As consumers continue to demand a better experience in their commerce interactions, the hospitality industry is rapidly adopting new technologies to meet this expectation.
The real-time two-way integration between Nor1 products and HMS will allow hotels using Infor HMS to generate upsell revenue at various guest touchpoints during pre-arrival and check-in.
The solution is expected to drive innovation, speed to market and scale toward Marriott’s goal of seamless customer experience according to Controller and Chief Accounting Officer Val Bauduin.