Customer Experience/Service

Theatro’s intelligent voice assistant elevates the guest experience and drives team engagement at the new Coyote Valley Casino.

The Restoration Hotel draws new hotel guests in with its interactive #CharlestonChallenge

When the Virgin Voyages Sailor App is shaken, a secret champagne button is revealed; press the button and a bottle of Möet & Chandon Impérial will be delivered to the Sailor.

3 ways AI and IoT can help hotels elevate the guest experience

Restaurants can use data to achieve these five goals and boost profits.

The combination of Medallia and Zingle enables real-time feedback and real-time action to transform customer experiences.

Parking guidance systems can provide data that can be used to set parking rates, inform marketing efforts, and even plan shared parking programs with other local businesses and organizations.