Customer Experience/Service

From check-ins to post-event analytics, Maestro PMS helps Olde Mill provide a high-touch experience for all of its guests.

69% of diners say a restaurant's website has discouraged them from visiting: survey

Accenture plays key role in delivering the OceanMedallion wearable device that provides enhanced passenger experiences and crew interactions.

Mobile app design refresh will allow guests to customize their stay including booking events, arranging transport, and securing dinner or spa reservations.

Yelp users can now control more of their Yelp app experience based on individual lifestyle, dietary and accessibility preferences.

ALICE helps Montage Los Cabos improve communication flow across the resort, directly impacting guest reviews.

Resort will use the entire Knowcross platform to automate back-of-house operations and boost guest experience, maximize profitability.  

Hotspot 2.0 availability provides historic property's guests with an automatic yet fully secure Wi-Fi connection in hotel lobby and all 90 luxury suites.