DOs and DON'Ts of GamificationHow gamification strategies can help operators win with more loyalty members, increased bookings, higher incremental revenue and a more deeply engaged staff. Restaurant of the FutureEmerging technology of today predicts tomorrow's foodservice trends. 2016 Customer Engagement Technology Study The 5th annual Customer Engagement Technology Study takes a look at experience through the lens of the consumer. Sponsored. New Tool Helps Hotels Create Good Customer Experiences Before Guests Arrive GuestCentric introduces Hotel Messenger, a tool for guests to connect with hotels prior to arrival. Pan Pacific Hotel Seattle Offers Mobile Charging Outside of Guestrooms Forbes four-star luxury boutique hotel puts the Kube 5 Portable mobile device charging system in the restaurant and bar, lobby, outdoor patio and meeting space NJ Restaurant Manages Customer Satisfaction Across 11 Locations Turning Point utilizes real-time customer insights and loyalty functionality to help management personalize the customer experience. Restaurant Diners Willing to Give Feedback and Contact Info National consumer survey unveils insightful diner feedback regarding restaurant reviews, service, complaints and promotions. Intelity Intros Tablet for Full- and Limited-Service Hospitality Segments A new complete tablet solution for the entire hospitality industry. Must-Haves for an IoT-Ready Network High-capacity, reliable bandwidth is vital for hotels to reap service benefits of IoT. Sponsored. Resort Adds Gamification to Enhance Customer Experience Northern Quest Resort & Casino launches new digital games with OfferCraft. First Previous 166 167 168 169 170 Next Last