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Intelity Intros Tablet for Full- and Limited-Service Hospitality Segments

Intelity has announced the release of a new touchscreen tablet that delivers a combination of hardware and software to match the in-room guest service needs of the entire hospitality industry. Intelity developed the tablet through years of feedback from global clients.

With 70% of travelers stating that the quality of a hotel’s digital tools, including in-room tablets and apps, has an impact on booking decisions; the hospitality industry has increasingly prioritized investing in expanded technology.
The availability of this tablet marks a new opportunity for full- and select-service market segments to take advantage of more affordable hardware options in order to modernize rooms.
The Intelity Tablet is powered by a 1.8GHz quad-core processor and is WiFi compatible, allowing hotel partners ease of installation and connectivity without overhead costs of wiring and infrastructure.  Sufficient memory is available with 1GB of RAM and 16GB of embedded eMMC storage.
Guests can enjoy high-definition viewing of rich web and multimedia content with the 8-inch IPS 1280x800 display.
The tablet does not sacrifice visual appeal for functionality, though, boasting a stylish black bezel exterior with non-slip, protective casing to minimize external damage. Continuous charging of the tablet battery is enabled when the device is resting in the detachable base station. Magnetic contact secures placement in the stand and enables charging when the tablet is not in use by the guest.
Intelity’s ICE (Interactive Customer Experience™) platform will come pre-installed as the tablet’s primary operating system, providing exciting features for both guests and staff. A branded interface presents an easy-to-navigate menu of information and services selected by hotel management, such as room service ordering, transportation information, and check-out requests with the option to view the guest folio.
All guest requests are instantly registered in a back-end system known as the ICE Control System, a collection of operational tools that manages the guest-facing interface. This system provides capabilities such as content control, ticket management, direct marketing and messaging, and access to analytics about guest usage and staff performance.
State-of-the-art APIs also allow for complete integration between the ICE Control System and other hotel management systems, such as property management, point-of-sale, restaurant, and ticketing, to facilitate the transfer of important guest data.
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