Customer Experience/Service

HITEC 2019 NEWS: InnSpire to Showcase TechOvation Winning Solution GuestMagic.AI at HITEC 2019
Disruptive new guest engagement platform leverages the power of artificial intelligence to provide hotel guests with a highly personalized stay experience, while maximizing revenue opportunities for hoteliers.
Hotels Benefit Most by Engaging Various Guest Segments with Different Loyalty Strategies
Find out why lower value guests prefer points + cash loyalty programs while high value guests want personalized, curated offers.

McAlister’s Deli Franchisee Increases Order Speed, Accuracy

The Saxton Group uses QSR Automations’ enterprise-level reporting capabilities to drive improvements.
Isla Bella Beach Resort Partners with InnSpire to Provide a World-class Guest Experience

Marathon Keys' newest luxury resort, Isla Bella, utilizes the InnSpire Digital Guest Journey solution to enable guests to easily access all that the property has to offer.
HITEC 2019 NEWS: Aireus POS' New Apple TV App Allows Hotel Guests to Order Room Service Through Apple TV

Providing customizable POS systems through Apple iOS, Aireus Inc delivers innovative technology to hotel room service.
HITEC 2019 NEWS: Zingle Unveils Next Evolution of AI-Powered Guest Messaging Platform for Hotels

New artificial intelligence & analytics features give hotels enhanced opportunity to personalize the guest experience.
Rōti Introduces New Digital Customer Experience,

Integrated restaurant technology platform allows popular fast-casual Mediterranean restaurant to uplevel customer experience and streamline operations
Solving the Traffic Problem Through Data

:Satisfaction” data could start to rival sales data as a key metric for restaurants.
3 Best Practices for Delivering the Best Guest Experiences in Hospitality

Today's hospitality CIOs must transform their mindset from a risk-averse to first-mover when it comes to technology adoption.
WaBa Grill Measures CX, Uncovers Actionable Insights

Using SMG VisitView, a location-level CX survey, to capture customer feedback at the point of sale.

HITEC 2019 NEWS: InnSpire to Showcase TechOvation Winning Solution GuestMagic.AI at HITEC 2019

Hotels Benefit Most by Engaging Various Guest Segments with Different Loyalty Strategies

McAlister’s Deli Franchisee Increases Order Speed, Accuracy

Isla Bella Beach Resort Partners with InnSpire to Provide a World-class Guest Experience

HITEC 2019 NEWS: Aireus POS' New Apple TV App Allows Hotel Guests to Order Room Service Through Apple TV

HITEC 2019 NEWS: Zingle Unveils Next Evolution of AI-Powered Guest Messaging Platform for Hotels

Rōti Introduces New Digital Customer Experience,

Solving the Traffic Problem Through Data

3 Best Practices for Delivering the Best Guest Experiences in Hospitality

WaBa Grill Measures CX, Uncovers Actionable Insights