Hotel Parking: A Valuable Data ResourceParking guidance systems can provide data that can be used to set parking rates, inform marketing efforts, and even plan shared parking programs with other local businesses and organizations. Medallia Acquires Multi-Channel Mobile Messaging and Customer Engagement Technology ZingleThe combination of Medallia and Zingle enables real-time feedback and real-time action to transform customer experiences. Connecticut Resort Live-Streams Waterfront Views to Help Sway Potential Guest Bookings Gig-speed internet access allows Water's Edge Resort & Spa to install a 4K live-streaming camera and showcase its spectacular water views. Who Gets the Blame for a Bad Third-Party Delivery Experience? Restaurant Technology Network co-founder, Angela Diffly shares perspective on the struggles restaurants face when third party delivery goes wrong. Boutique Hotel Improves Guest Wi-Fi Rating a Full Bubble on TripAdvisor in Four Weeks Magic Blue in Playa del Carmen had been plagued for years with poor internet connectivity that affected both the guest and staff experience. In Effort to Be Transparent, TripAdvisor Releases Its First Report Detailing Fake Review Volumes In 2018, 66M reviews were submitted and TripAdvisor stopped 1M fake reviews from reaching its website. TrustYou’s New Response Features Allow Users to Directly Reply to 78% of All Guest Reviews Saves hotels valuable time and improves operations by allowing staff to reply to most reviews without leaving the TrustYou platform. Hilton Introduces iHeartRadio to Its High-Tech Connected Room Platform New enhancement will allow Hilton guests to stream music, local radio stations and podcasts straight from their Connected Room. Yelp Adds Waitlist Feature Diners can receive updates directly from their favorite local restaurants with Yelp Connect. P.F. Chang’s Gets More Efficient with Marketing New rewards program platform enables popular brand to strategically drive visits. First Previous 101 102 103 104 105 Next Last
