Additionally, 38% would like an app that allows them to pay for purchases around the hotel and 40% would like to use an app to mark their room unoccupied for housekeeping services
Today's consumers are compelling hotels to activate under-utilized areas with technology, broadening their customer base beyond just those checking in.
From small boutiques to large corporate properties, hotel executives from properties of all sizes realize the importance of updating hotel guestrooms to be tech savvy.
