Isla Bella Beach Resort Partners with InnSpire to Provide a World-class Guest Experience

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Isla Bella Beach Resort Partners with InnSpire to Provide a World-class Guest Experience


InnSpire, a provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality industry, was selected by Isla Bella Beach Resort in Marathon, Florida, to deploy its comprehensive Digital Guest Journey platform for guest engagement at the luxury oceanfront property.

Since opening in April 2019, Isla Bella Beach Resort has quickly garnered the attention of visitors to the Florida Keys, a place well known for world-class vacation spots. The first full-service luxury hotel situated in the Middle Keys, just two hours from Miami and one hour from Key West, is the perfect South Florida getaway both for first-time travelers and seasoned adventurers alike. With a wide variety of guest amenities and activities on offer, it is also a perfect fit for InnSpire's award-winning guest engagement technology.

By partnering with InnSpire, Isla Bella Beach Resort has empowered its guests with the ability to plan and book the activities of their choice even before they arrive, as well as during their stay. The InnSpire platform enables guests to see all the activities available and customize a stay that is truly personalized. Guests can book activities and services in real time through the guestroom television and their mobile devices, maximizing convenience and eliminating the need to download an App.

Edwin Mendez, General Manager, shared some of the reasons why InnSpire was an important part of the guest service platform at Isla Bella Beach Resort, saying, "Our vision was to create a unique, luxury destination with a wide array of activities for guests as well as conferences. InnSpire helps us to ensure that our guests have the opportunity to fully experience all that we have to offer."

Isla Bella partnered with InnSpire to ensure that their visitors could have easy access to all of the resort's extensive amenities and activities, including a unique pool-based scuba school, sunrise bike rides, kayaking, paddle boards, snorkeling, fishing, badminton, giant chess, evening fires, jet ski tours, and sunset cruises, along with a full spa and four exquisite restaurants.