Cover Story

Press enter to search
Close search
Open Menu

Cover Story

A collection of featured Cover Stories.

Finding a Return on Intelligence

Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.

Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement. With rising expectations, surprise and delight has been replaced by expected and assumed. In this mega-trends special report, HT pulls together data from its 2016 Lodging Technology Study, combined with insight from industry thought leaders and hoteliers, to find out more about what’s shaping technology spending today. From mobile key to location-based data, these are the top technology goals and capital investment priorities in 2016.

HT research finds that only 19% of restaurants and 47% of hotels feel they are truly innovative. Here we profile some of the industry’s heavy hitters to see what made them leaders in 2019 and how they plan to stay there in 2020.

Four Seasons CIO details how the brand overhauled its IT strategy with foundational changes to yield transformational benefits.

Emerging technology of today predicts tomorrow's foodservice trends.

Suppliers and IT executives explore mobility and new payment options to foster seamless experiences.

Innovative hotel companies focus on centralizing, streamlining and removing friction from enterprise and customer-facing operations.

Execs share how smart tech & leadership strategies will save the day for hospitality. 

In this highly anticipated annual report, Hospitality Technology queries restaurant technology executives and the vendor community to get a broad view of what trends are driving the point of sale landscape. Restaurant execs were asked to share what features they're most looking for in their next POS software upgrade plus the business goals that are driving those investments. HT also tapped the vendor community to provide highlights of 2015 offerings, forward-looking plans and predictions for what trends will impact the POS. The result is a comprehensive look at what factors will be effecting change at the point of sale.

In this annual report, Hospitality Technology investigates the trends and business drivers that are shaping the point of sale landscape. By querying the vendor community, HT recaps the latest innovations, reveals forward-looking plans for technology offerings in 2015, and gleans insights into what trends these suppliers impacting the POS. Also included are the results of the POS Software Reader Survey, where operators reveal plans for investment and features they are looking for in upgrades. Overwhelmingly, both operators and vendors agree the POS has been forever changed by the emergence of new mobile payment methods and the call for greater security – particularly as it relates to the EMV liability shift.

Recognizing Restaurant Technology's Rising Stars, Innovators and Influencers

Bloomin’ Brands maps out a digital strategy to remove customer pain points and create a nimble infrastructure.

HT’s Advisory Board reveals top technology priorities as well as insights on what will impact hotels and restaurants in the year ahead.

Show More