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Cover Story

A collection of featured Cover Stories.

Mission Innovation

HT research finds that only 19% of restaurants and 47% of hotels feel they are truly innovative. Here we profile some of the industry’s heavy hitters to see what made them leaders in 2019 and how they plan to stay there in 2020.

6 Mega-Trends in Hotel Technology

Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement. With rising expectations, surprise and delight has been replaced by expected and assumed.

Four Seasons CIO details how the brand overhauled its IT strategy with foundational changes to yield transformational benefits.

Emerging technology of today predicts tomorrow's foodservice trends.

Suppliers and IT executives explore mobility and new payment options to foster seamless experiences.

Innovative hotel companies focus on centralizing, streamlining and removing friction from enterprise and customer-facing operations.

Execs share how smart tech & leadership strategies will save the day for hospitality. 

In this highly anticipated annual report, Hospitality Technology queries restaurant technology executives and the vendor community to get a broad view of what trends are driving the point of sale landscape.

Recognizing Restaurant Technology's Rising Stars, Innovators and Influencers

In this annual report, Hospitality Technology investigates the trends and business drivers that are shaping the point of sale landscape.

Bloomin’ Brands maps out a digital strategy to remove customer pain points and create a nimble infrastructure.

HT’s Advisory Board reveals top technology priorities as well as insights on what will impact hotels and restaurants in the year ahead.

Known for being at the forefront of many “hotel industry firsts,” chief among them first to market with a mobile app and first to offer online booking, Choice Hotels continues to be a technology leader.

In her first year with the company, Starwood’s new CIO has spearheaded initiatives including mobile check-in and keyless entry that have already scored high praise from guests and industry peers.

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