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Cover Story

A collection of featured Cover Stories.

Predictive Analytics: What We Can Do Today to Prepare for Tomorrow

How hospitality brands are leveraging data to guide decisions — and a roadmap to successful analytics implementation with tips from top industry experts.

Finding a Return on Intelligence

Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.

HT research finds that only 19% of restaurants and 47% of hotels feel they are truly innovative. Here we profile some of the industry’s heavy hitters to see what made them leaders in 2019 and how they plan to stay there in 2020.

Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement. With rising expectations, surprise and delight has been replaced by expected and assumed. In this mega-trends special report, HT pulls together data from its 2016 Lodging Technology Study, combined with insight from industry thought leaders and hoteliers, to find out more about what’s shaping technology spending today. From mobile key to location-based data, these are the top technology goals and capital investment priorities in 2016.

Recognizing Restaurant Technology's Rising Stars, Innovators and Influencers

HT’s Advisory Board reveals top technology priorities as well as insights on what will impact hotels and restaurants in the year ahead.

Suppliers and IT executives explore mobility and new payment options to foster seamless experiences.

Dickey's Barbecue Pit leverages proprietary analytics platform for real-time company-wide insight.

G6 Hospitality, parent company of Motel 6 and Studio 6, has embarked upon a complete revamping of its digital ecosystem in order to truly enable the customer journey and experience. In an exclusive interview with HT, EVP & CMO, Lance Miceli, talks about this overhaul of technology platforms and processes, including the creation of the company’s proprietary revenue optimization workspace, G6ROW, which combines machine logic with human interpretation to offer a more complete picture of distribution, rates and booking.

Emerging technology of today predicts tomorrow's foodservice trends.

Digital concierge and a global procure to payment strategy win high honors for customer-facing and enterprise innovation from Starwood Hotels & Resorts and Grand View Lodge.

With $25M in funding, aesthetics and self-service kiosks plant the seeds of growth for fast-casual newcomer honeygrow.

FOCUS Brands CIO defines the company's global strategy to create a standardized technology ecosystem.

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