Cover Story

Wyndham Worldwide Corp.’s CIO Scott Strickland sees data consolidation and mining as the lynchpin of innovation. The company’s new multi-year data initiative is cloud-native and utilizes a combination of BI and AI tools.

Data and integration are key to delivering choice and convenience to consumers

HT research finds that only 19% of restaurants and 47% of hotels feel they are truly innovative. Here we profile some of the industry’s heavy hitters to see what made them leaders in 2019 and how they plan to stay there in 2020.

Four Seasons CIO details how the brand overhauled its IT strategy with foundational changes to yield transformational benefits.

Execs share how smart tech & leadership strategies will save the day for hospitality. 

Innovative hotel companies focus on centralizing, streamlining and removing friction from enterprise and customer-facing operations.

Bloomin’ Brands maps out a digital strategy to remove customer pain points and create a nimble infrastructure.

Known for being at the forefront of many “hotel industry firsts,” chief among them first to market with a mobile app and first to offer online booking, Choice Hotels continues to be a technology leader. In an exclusive interview, HT spoke to Todd Davis, CIO, to get insight into the status and strategy of the new ChoiceEdge platform. In addition, Davis shares his perspective on what has made Choice Hotels an innovation leader, including how data is not a byproduct of technology, but rather is driving it.