Dickey's CEO explains how this barbecue brand has leveraged analytics to identify friction points in the customer journey and then used its in-house tech team to quash those obstacles, improving guest and franchisee satisfaction.
InnSpire's integration hub makes sure that a very intricate backend becomes slick, easy to use, and engaging through Virgin Hotels' TVs on the front-end.
What started as strategic solutions to challenges presented by the COVID-19 crisis are now becoming integral, everyday components of hospitality operations.
Tony Ellis, VP of IT for this Midwest pizza chain, shares how his team rapidly rolled out contactless curbside pickup, pizza tracking and in-app tipping.