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Restaurant Next Recap: Toppers Pizza on Rapid Roll Out


Listening to customer feedback, Whitewater, Wis.,-based Toppers Pizza quickly added contactless curbside pickup this spring at its 60+ locations. “Our customers wanted the option to pick up food and not pay delivery fees,” said Tony Ellis, VP of IT.

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Tony Ellis, VP of IT for Topper's Pizza

It was one of three major features the brand rolled out in a matter of weeks to help streamline the guest experience and operations.   Also new: Toppers' tracker feature lets guests know when their pizza will arrive. Plus, in-app tipping.  And soon, Toppers will add a feature to their apps that will enable customers to notify the restaurant when they arrive.

How were they able to do it?  In this 15-minute Restaurant Next Firechat, Ellis details the tech investments made that empowered the brand to quickly add three major features in a matter of weeks.

This is available only at Restaurant Next, in the Tour Room for Curbside & Delivery. This is much more is streaming on demand through November 10.

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Restaurant Next—featuring an array of interviews, panel discussions, take a virtual tour of five restaurant environments, and stop by exhibitors’ booths to see what’s new.  This is all available on demand through November 10.


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