Concierge

Provides 24/7 mobile access to best local offerings, builds guest trust and loyalty, and helps community places thrive.

The platform provides a comprehensive digital concierge solution combined with marketing and promotional tools to engage and improve customer experience and generate incremental revenue.

From chatbots to geo-targeting technology, the luxury concierge industry is enhancing the customer experience by integrating traditional services with cutting edge technology.

Guests can now control their entire travel experience from the palm of their hand through a virtual concierge, mobile ordering and an app.

As guests approach the front desk, their faces will be recognized digitally and their profile information displayed to the agent.

Consumers receive live data for nightlife, food, cocktail, and entertainment venues such as crowd population and gender ratio.

Front desk staff is empowered to merchandise premium inventory upon arrival, enhance the guest's stay.

Guests of Milliken Creek Inn rely on the guest services team to help them take full advantage of everything the hotel and local area has to offer.