Carolina Wings and Rib House Selects Enterprise Restaurant Management System
Carolina Wings and Rib House, an expanding Southeast Restaurant Chain and Franchisor, selects the 1TouchSoftware suite of real-time restaurant front, back and above house software solutions. Carolina Wings and Rib House selected the entire suite of 1TouchSoftware eRMS software modules to help maximize revenues, reduce costs and increase customer service.
"With restaurants across multiple states, we wanted a cost effective suite of software solutions that allows us to not only aggregate and consolidate all our data for reporting purposes but also help manage the day-to-day operations of the restaurant remotely" says John Clinger, director of marketing. "With 1TouchSoftware's eRMS we found that we can manage every aspect of all our restaurants in real-time through the easy to use manager application that lets us update or add menu items, view sales and labor reports, or sell gift cards by simply connecting through the internet. The system and its ability to manage all restaurant data is truly unique in our industry," adds Clinger.
The 1TouchSoftware eRMS is a fully featured suite of restaurant management and marketing solutions that include: point-of-sale, back-of-the-house, above house, inventory, enterprise reporting, scheduling, customer relationship management, gift cards, and loyalty. The 1TouchSoftware eRMS modules help increase operational efficiency, reduce capital expenditures, and enhance profitability for independent and multi-unit operations. Unique in the industry, all applications are fully integrated and based on a centrally hosted model.
Rollout of the system has already been completed at the company's franchise store in Beaufort, SC and its newest store in Blythewood, NC. The combined team of 1TouchSoftware and Carolina Wings and Rib House corporate staff will roll-out the remaining stores.
"With restaurants across multiple states, we wanted a cost effective suite of software solutions that allows us to not only aggregate and consolidate all our data for reporting purposes but also help manage the day-to-day operations of the restaurant remotely" says John Clinger, director of marketing. "With 1TouchSoftware's eRMS we found that we can manage every aspect of all our restaurants in real-time through the easy to use manager application that lets us update or add menu items, view sales and labor reports, or sell gift cards by simply connecting through the internet. The system and its ability to manage all restaurant data is truly unique in our industry," adds Clinger.
The 1TouchSoftware eRMS is a fully featured suite of restaurant management and marketing solutions that include: point-of-sale, back-of-the-house, above house, inventory, enterprise reporting, scheduling, customer relationship management, gift cards, and loyalty. The 1TouchSoftware eRMS modules help increase operational efficiency, reduce capital expenditures, and enhance profitability for independent and multi-unit operations. Unique in the industry, all applications are fully integrated and based on a centrally hosted model.
Rollout of the system has already been completed at the company's franchise store in Beaufort, SC and its newest store in Blythewood, NC. The combined team of 1TouchSoftware and Carolina Wings and Rib House corporate staff will roll-out the remaining stores.