Back-of-House / Back-Office

The fast casual chain will use MonkeyOnlineOrdering, MonkeyCatering 3.0, and Catering Education Services to grow its catering business and improve the overall customer experience.

The practice of revenue management is rife with misconceptions about best practices and what roles technology and personnel ought to play. Learn the truth behind five of the most common revenue management system myths.

The new product will enable Domino's multi-unit franchisees to retrieve files and reports from their Domino's units, and store database backups and selected reports for multiple years.

Findings from Hospitality Technology's 12th annual Restaurant Technology Study reveal that the economy continues to tightly grip the restaurant industry. Business metrics continue to be down, leading restaurant companies to act conservatively when investing their IT dollars into new projects.

In this special report, Hospitality Technology peeks behind the "authorized personnel only" door to cover one of the most critical aspects of any hospitality operation: its workforce. Explore national labor predictions for the year ahead, labor management software innovations, mobile communication tools and more.

An Excel-based Oracle reporting tool is helping Destination Hotels & Resorts' finance department to refocus their time and energy on analyzing data and metrics rather than querying and formatting it for presentation.

CKE Restaurants has installed kitchen automation solutions from QSR Automations in all of its company-operated Hardee's restaurants and has also tested and approved the solution for Carl's Jr.

Sonny's Bar-B-Q ditches its flat file spreadsheets in favor of an online labor management and staff scheduling tool from HotSchedules. Learn how this solution is providing Sonny's with more robust employee scheduling capabilities, plus enhanced convenience and communications for its team members.