Back-of-House / Back-Office

The latest version of UniFocus's Meeting Planner Feedback system, MEETINGScope 3.0, has been enhanced with a number of new features designed to help operators quickly ascertain overall performance and identify what areas need immediate attention.

Cloud computing has been a buzz word for the past year or more, but what does it really mean to the hospitality industry? HT reveals how operators are leveraging it keep costs down, drive loyalty and become more agile in executing business strategies.

In an exclusive interview with HT, Chipotle Mexican Grill's director of IT, Frank Daidone, and executive director of IT & training, Joel Chrisman, share the story behind their company's migration from outsourced to in-house tech support, along with some of the significant wins that have resulted from its internal structure.

Each year, Hospitality Technology presents a select group of lodging companies with its Hotel Visionary Awards to honor their outstanding vision and achievement in technology and service innovation. The 2010 winners showcase the great range of innovation that can be accomplished in every sector of the lodging industry.

For the first time in 22 months, restaurant operators reported net positive same-store sales, according to the National Restaurant Association; forty-three percent reported a same-store sales gain between March 2009 and March 2010, up from 28 percent of operators who reported higher sales in February.

Hospitality Technology presented its annual Hotel Visionary Awards to Courtyard by Marriott, JHM Hotels & CityCenter for their innovation, thought leadership, execution, and forward-thinking vision at the 2010 Hotel Technology Forum.

Faster, more manageable data backup operations help the Hard Rock Hotel & Casino to maintain high-end guest services during major property expansion.

Multiple high profile seafood restaurants including TAO Restaurants, Legal Sea Foods, and Kona Grill have selected the Compeat management and accounting software solution to reduce their costs and increase their controls.