Back-of-House / Back-Office

Employee productivity is at an all-time high as hospitality operators have been forced to do more with less over the past few years. Learn how Hyatt, Joe's Real BBQ and Wendy's of South Oregon are leveraging Web-based labor scheduling and communication tools to more effectively manage employees.

Already four upgrades behind in its accounting software, and with server speeds so slow that "you could read a novel" between transactions, Porter Apple Company found itself in a dilemma: make a significant investment in hardware and software or continue to try to compensate using human resources and manual processes.