Robert Firpo-Cappiello
ARTICLES BY THIS AUTHOR
- 12/26/2022
Lessons From 25 Years of HT
We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond. - 9/28/2022
HT’s Digital Transformation
The fall 2022 issue will be our last print edition. But HT’s digital transformation is by no means the end of anything: It’s all about delivering more content. - 8/9/2022
“You Must Learn Before You Can Teach”
Felicia White has held various training leadership roles over the past 15 years. Now, she’s kicked off her tenure as Director of Franchise Training at Scooter’s Coffee by going “back to basics,” enrolling in the brand’s in-store training program. - 7/26/2022
Trend Report: How Pay-at-the-Table Technology Can Drive Revenue
From QR codes to mobile POS, personal devices, and beyond, it’s time to bring mobility and guest empowerment to the table. - 7/6/2022
How Will the Amazon-GrubHub Deal Disrupt the Restaurant Industry?
HT, RTN, and other industry experts share a piping-hot take on the partnership that's rocking the biz. - 7/5/2022
Preventing Data Breaches Is More Important Than Ever
Watch our video: Cybersecurity: A 21st Century Franchise Differentiator - 6/28/2022
NYC Rooftop Vineyard Leverages Solar Power for F&B
The 15,000-square-foot Rooftop Reds space puts an emphasis on sustainability and social responsibility. - 6/19/2022
Why Every Day Is “Start-Up Alley"
- 6/12/2022
Choice Hotels International to Acquire Radisson Hotel Group Americas
The acquisition, expected to be approved later this year, will add nine hotel brands — more than 68,000 rooms — to Choice's already-robust portfolio.
