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Robert Firpo-Cappiello

Editor-in-Chief

Robert is a multiplatform media professional with experience in print, digital, television, and live events. Prior to joining HT, Robert was the long-time editor-in-chief at Budget Travel and has held senior editorial positions at Food & Wine, Men's Journal, Natural Health, and Remedy Health Media.

BLOG POSTS BY THIS AUTHOR

May 2020

May
15
Everything has changed, right?  Whether you’re reading this from a makeshift home office or the front lines of your brand’s reinvented customer service, the COVID-19 pandemic has disrupted the hospitality industry in ways we are still learni

ARTICLES BY THIS AUTHOR

June 2020

Fresh pepperoni pizza in a delivery box

Easy tech solutions for restaurant operators. 

May 2020

A Florida restaurant has adopted footwear-disinfecting technology that was originally designed for hospitals and doctors’ offices.

Panera’s geofencing technology streamlines the pickup process.