Robert Firpo-Cappiello

Editor-in-Chief
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Robert is a multiplatform media professional with experience in print, digital, television, and live events. Prior to joining HT, Robert was the long-time editor-in-chief at Budget Travel and has held senior editorial positions at Food & Wine, Men's Journal, Natural Health, and Remedy Health Media.

ARTICLES BY THIS AUTHOR

05/31/2023

Trend Report: Mobile Device Management for Restaurants

As the digital landscape evolves at an unprecedented pace, MDM is a critical tool for restaurants to enhance the guest experience, streamline operations, and more.
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03/13/2023

Silicon Valley Bank and Beyond: What You Need to Know

Industry experts weigh in on the potential ramifications of the collapse of Silicon Valley Bank for technology startups in the restaurant and hotel space.
01/15/2023

2023 Restaurant Industry Outlook: Leveraging AI & Analytics to Streamline Operations (and Much More)

What should restaurant technology investments and implementations look like? Our panel of industry experts weigh in on hot trends and the most effective solutions.
12/27/2022

Lessons From 25 Years of HT

We’re taking a look back at HT’s history to gather some key takeaways for the coming year and beyond.
09/28/2022

HT’s Digital Transformation

The fall 2022 issue will be our last print edition. But HT’s digital transformation is by no means the end of anything: It’s all about delivering more content.
08/09/2022

“You Must Learn Before You Can Teach”

Felicia White has held various training leadership roles over the past 15 years. Now, she’s kicked off her tenure as Director of Franchise Training at Scooter’s Coffee by going “back to basics,” enrolling in the brand’s in-store training program.
07/26/2022

Trend Report: How Pay-at-the-Table Technology Can Drive Revenue

From QR codes to mobile POS, personal devices, and beyond, it’s time to bring mobility and guest empowerment to the table.
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07/06/2022

How Will the Amazon-GrubHub Deal Disrupt the Restaurant Industry?

HT, RTN, and other industry experts share a piping-hot take on the partnership that's rocking the biz.
07/05/2022

Preventing Data Breaches Is More Important Than Ever

Watch our video: Cybersecurity: A 21st Century Franchise Differentiator