Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 4/30/2023
Overcoming a Power Outage: Diesel Generators vs. Energy Storage Systems
All high-rise buildings (both new and existing) in the United States must be equipped with emergency backup power systems, but which system is best for hotels? - 4/30/2023
Hoteliers Set Sights on New KPIs Throughout 2023
Hotels have spent the last two decades focusing on growing Revenue Per Available Room (RevPAR), but today’s hotel leaders are choosing to focus on different metrics. - 4/27/2023
Amid Hotel Headcount Woes, Hospitality Leaders Can Turn to Technology for Support
Today’s workers—even the service-sector employees that lost, rather than left, their pre-pandemic roles due to reduced need—expect more from employers, from pay to culture to flexibility, support, and more. - 4/25/2023
HT Talks Tech: Claudia Infante, SVP of Revenue Strategy, Margaritaville Enterprises
Career success often results from listening to specific pieces of advice and surrounding oneself with a strong support system. - 4/25/2023
CASE STUDY: Luxury Casino Hotel Pinpoints Location of Smoking After Installation of Sensors with 24x7 Molecular Monitoring
Smoking detection system provides immediate return on investment and increased customer satisfaction. - 4/25/2023
Engaged Hotel Employees Lead to Engaged Guests
With the right tools and strategies in place, hotels can deliver exceptional service and exceed guest expectations while also fostering a happy and engaged workforce. - 4/24/2023
Cashless Payments Are Essential for the Hospitality Industry's Relevance
On top of vending, micro market and laundry services, there are other revenue streams that the hospitality industry can expand into by adopting cashless in their operations. - 4/23/2023
CASE STUDY: Czech-Inspired Texan Hotel Enhances Guest Experience with Music
To enhance customer experience is critical for repeat visitors and key to the success of hotel properties, which is why hotel management prioritized music as an element of the Pivovar experience. - 4/19/2023
5 Ways AI Improves the Hospitality Industry Guest Experience
We are witnessing a technological reckoning between hospitality capabilities, health/safety needs and guest expectations. It’s anything but business as usual. - 4/18/2023
GMs Tell the Truth About Tech
Employee communication, POS, PMS and guest personalization technologies get hotel General Managers fired up.
