Michal Christine Escobar
ARTICLES BY THIS AUTHOR
- 5/10/2023
Employee Training in a Post-Pandemic World
Weeks of classroom training and shadowing experienced employees is no longer a possibility for hotel and restaurant brands. Instead brands should consider short training videos, gamification and embedding training within the tools their employees use daily. - 5/9/2023
Will Hoteliers be Eager to Adopt PXMS?
PXMS focuses on the guest experience (X) beyond the guestroom and enables resort leaders to sell their experience-based inventory with as much flexibility as their rooms. - 5/9/2023
HT Talks Tech: Alex Sambvani, Co-Founder, Slang.ai
While working at Spotify, two data scientists discovered how powerful and beneficial an AI-powered phone concierge could be for the hospitality industry. - 5/8/2023
Hotel CEOs, CTOs Could Be Held Personally Responsible for Cybersecurity Breaches After Drizly Precedent
An FTC investigation alleging a CEO is personally responsible for a data breach highlights how travel brand executives could be held personally responsible for the company's cybersecurity shortfall. - 5/4/2023
Personalized Wellness Experiences Elevate Hotel Stays
Now, is the perfect moment for hotels to incorporate innovative touchpoints that center on health and wellness. - 5/3/2023
Is Your Hotel Ready for GA4?
You have until July 1st to transition from Universal Analytics to GA4. Here are seven key ways you can prepare for it. - 5/2/2023
5 Benefits to Consolidating a Hotel Audio System
If a hotel’s audio technology is more than ten years old, odds are there are multiple disparate audio systems installed, each designed for a specific need. - 5/1/2023
How Digital Solutions Give Back Power to Hospitality Business Owners
With the help of digital solutions, businesses can streamline their operations, save time and money, and focus on providing a better guest experience. - 5/1/2023
New Digital Display Tech Enables Experiential Hospitality Spaces
As travelers and guests excitedly return to restaurants, bars, hotels, casinos and cruise ships, the hospitality industry is increasingly experimenting with new digital display technologies. - 5/1/2023
The Opportunities of Automation: Extra Time for Inter-Human Interaction
The latest generation of chatbot, driven by the unstoppable growth of AI, will be capable of almost anything. ChatGPT is just a first sample and has already revolutionized absolutely everything.
