ARTICLES BY THIS AUTHOR
- 11/25/2024
What Diners, Operators are Expecting from Their POS in 2025 and Beyond
Meeting guests’ desires at the point of sale requires seamless system integration from poolside to PMS. - 11/25/2024
How a Balanced PMS Helps Hotel CIOs Avoid Integration Pitfalls
Knowing the difference between essential, core and peripheral services when integrating your PMS will help avoid costly mistakes. - 11/24/2024
Hospitality's Future: Grounded in Connection, Powered by Tech
From IoT-enabled smart rooms to AI-powered chatbots, technology is transforming hospitality. But true guest satisfaction lies in blending digital efficiency with the irreplaceable warmth of personal service. - 11/18/2024
EnsembleIQ’s Hospitality Technology Announces 2024 Hotel Visionary Award Winners, Celebrates Innovation, Leadership, and Partnership in Hotel Tech
Annual honors recognize outstanding contributions in sustainability, guest experience, human resources and more at Hotel Technology Forum. - 11/12/2024
Startup Spotlight: ConnectedFresh Innovates with Data-Driven Sensor Tech
ConnectedFresh has applied lessons from the industrial Internet of Things (IoT) to develop an open platform for smart sensors in foodservice technology. Their system helps businesses prevent equipment failure, reduce food waste, and tackle safety concerns while boosting profitability. - 11/7/2024
Technology’s Role in Reinventing the Concierge, Not Replacing It
Concierge technology helps elevate the guest experience by allowing staff to focus on personalized service and unique requests. - 11/6/2024
Apple AirPlay’s Hotel Debut Signals New Standards in Streaming for Hotel Guests
Apple’s foray into hotel streaming marks a shift toward a high-end, personalized experience, connecting guests effortlessly to their favorite content without the need for additional devices. - 11/3/2024
Cultivating Precision: The Unique Advantages of Vertical AI
With targeted data and industry expertise, Vertical AI is transforming the landscape for businesses seeking a competitive edge in niche markets. - 11/3/2024
Gold Medal Guest Experience: Building Smart Hospitality with QR Infrastructure
From booking to check-in, dynamic QR technology can transform how hotels understand and meet the unique needs of every guest segment. - 11/3/2024
Navigating the Holiday Rush: The Seasonal Staffing Challenges Impacting the Frontline Workforce
Investing in better training programs, switching up recruitment strategies and addressing burnout head-on, will help companies ensure their entire frontline workforce is prepared to handle the holiday rush without sacrificing their well-being in the process.