ARTICLES BY THIS AUTHOR
- 2/21/2022
5 Ways to Manage Your Technology When Opening a New Hotel Project
From excellent communication to detailed preparation, these common sense strategies work best when everyone on the team is on the same page. - 2/21/2022
Hotel Monte Carlo Surpasses Guest Expectations for Modern In-room Entertainment Experiences With BeyondTV GuestCast
Newly renovated Ocean City property adopts hospitality-designed solution to cater to guest preferences for instant, user-friendly and secure access to personalized streamed content. - 2/21/2022
Sofitel Sydney Darling Harbour Adopts Advanced Check-In Kiosks and Secure RFID Locks Compatible with Mobile Access by ASSA ABLOY Global Solutions
Technology allows guests to swiftly and securely receive their room key without having to visit the front desk. Guests can also use the kiosks to check-out and pay their bill, ensuring enhanced social distancing measures and reducing the risk of potential germ exposure. - 2/21/2022
INTELITY Partners with Paramount Hotels to Offer Guests Complete Mobile Experience
Boutique hotel collection transforms digital guest experience across three properties. - 2/21/2022
Star Micronics Introduces the TSP143IV
The ultra-connected and innovative thermal receipt printer has a small footprint. - 2/20/2022
Contactless Elevator Tech: The Future of Hospitality
Imagine a world where guests can call the elevator with a simple gesture and without needing to push unsanitary buttons. - 2/20/2022
The Power of SMS Marketing for Restaurants
A strategy that considers both the in-store and digital experience can grow your customer base and their profiles, ultimately leading to greater sales and customer loyalty. - 2/20/2022
How Hospitality Can Limit Employee Burnout
From improving communication between staff and management to letting employees pick their own work schedules instead of assigning them hours, here are three ways hospitality businesses can lessen and even prevent burnout. - 2/16/2022
How Reneson Hotels Increased Guest Scores, Reduced Room Comps
Using a new software to improve guest-to-staff and staff-to-staff communication, the hotel management company was able to improve individual property guest scores by 30 percent while reducing room comps by $1600 per month.