Sofitel Sydney Darling Harbour Adopts Advanced Check-In Kiosks and Secure RFID Locks Compatible with Mobile Access by ASSA ABLOY Global Solutions

Technology allows guests to swiftly and securely receive their room key without having to visit the front desk. Guests can also use the kiosks to check-out and pay their bill, ensuring enhanced social distancing measures and reducing the risk of potential germ exposure.
Michal Christine Escobar
Senior Editor (Hotels)
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Assa Abloy VingCard Mobile Key

ASSA ABLOY Global Solutions, a provider of advanced security technology for the hospitality industry, has announced the successful implementation of VingCard Essence door locks and Liverton self check-in kiosks at Sofitel Sydney Darling Harbour. Leveraging ASSA ABLOY Global Solutions’ technology and the company’s strategic relationship with Liverton, the 5-star luxury property can ensure maximum guest security standards are maintained, while also providing enhanced convenience and reducing physical touchpoints as one of the first Sofitel-branded hotels to adopt self check-in kiosk technology.

A sophisticated ACCOR property with 590 spacious rooms and suites, Sofitel Sydney Darling Harbour recognized that utilizing an advanced security access solution could enhance the property’s world-class hygiene protocols and exceed guest expectations for enhanced convenience and safety. Property leadership selected ASSA ABLOY Global Solutions, the preferred supplier to ACCOR, because of its future-proof technology and essential security capabilities, such as its real-time room access reports and advanced access management features. Able to integrate with the property's Liverton self check-in kiosks, the adoption of ASSA ABLOY Global Solutions further provides property guests with the ability to swiftly and securely receive their room key without having to visit the front desk. Guests can also use the kiosks to check-out and pay their bill, ensuring enhanced social distancing measures and reducing the risk of potential germ exposure. The kiosks also allow the hotel to re-deploy staff resources to other tasks that are more influential in enhancing guest experiences while benefiting from increased labor savings.

VingCard Essence door locks further promote guest safety and comfort throughout the premises as guests enter the building or access their rooms. A solution that leverages a minimalistic design to seamlessly blend in with the Sofitel Sydney Darling Harbour’s sleek décor, VingCard Essence houses all its components inside the door and only displays a stylish RFID reader to guests. While VingCard Essence’s maximum distance reading capabilities ensure seamless guestroom access, the solution is also equipped with the industry's most advanced security protocols. This includes anti-key cloning abilities that leverage advanced data encryption to eliminate the risk of unauthorized access. Engineered to equip hoteliers with the ability to adapt affordably and effortlessly to evolving industry trends, the presence of VingCard Essence allows the property to instantly activate Mobile Access whenever desired. Once activated, Mobile Access can provide guests with the ability to digitally check-in and access their rooms through their own personal devices, further limiting exposure to germs and reducing touchpoints.

“We strive to provide our guests with a truly exceptional world-class experience, and meeting their evolving safety and comfort needs is the critical first step in doing so,” said Jerry Schwartz, owner of Sofitel Sydney Darling Harbour. “In our search for the industry’s most advanced security access technology, ASSA ABLOY Global Solutions was the obvious choice. The installation process was swift and painless. Not only does ASSA ABLOY Global Solutions’ technology exceed our expectations for enhanced security and convenience, but the company’s stellar local service ensures that any support we may need is only a phone call away. The company’s scalable solutions and relationships with leading third-party technology providers is also key to meeting our commitment of continuing to provide guests with the latest in hotel stay experience innovation.”

Leveraging ASSA ABLOY Global Solutions’ comprehensive security solutions, Sofitel Sydney Darling Harbour further combines simple and stylish design with advanced technology by utilizing the company’s line of Zenith electronic safes and Polarbar minibars in each guestroom. Zenith safes ensure total guest comfort through its industry-leading lock encryption, while Polarbar minibars offer low energy consumption and silence absorption technology. Both technologies offer a range of models, sizes, and color options, allowing hoteliers to precisely match cutting-edge solutions to every hotel and guest's needs.

For more information about ASSA ABLOY Global Solutions and its comprehensive line of electronic in-room safes and locking solutions for the hospitality industry, please visit