Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

2/23/2022
How Accor Ensures Its Properties are PCI DSS-Compliant
With more than 5,000 properties globally, Accor trains and educates hotel staff on the importance of securing credit card data via a partnership with VigiTrust.

Michal Christine Escobar
2/23/2022
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
The company will use the new funding to continue hiring aggressively to meet growing demand and to invest in product development as it expands the breadth of its offerings.

Michal Christine Escobar
2/23/2022
Sustainable Cruises: Are They Worth It and What Are the Options?
Cruise companies have a great responsibility to be more mindful of sustainability requirements.

Michal Christine Escobar
2/22/2022
Uniguest Selected to Launch Hyatt’s Digital Guest Compendium Experience
The Digital Guest Compendium, an app-less digital solution exclusively designed for Hyatt, provides guests with a clean, consistent, and contactless experience to obtain important in-stay information via a QR code unique to each property.

Michal Christine Escobar
2/22/2022
How Apple’s New Tap to Pay Feature Could Affect POS Players
Apple will not be offering a POS product, but this does significantly change the game for restaurant-specific POS vendors.

Michal Christine Escobar
2/22/2022
Hospitality's Personalization Problem and How to Solve It
Some hotel brands have begun pioneering programmatic personalization, but this is only the beginning.

Michal Christine Escobar
2/22/2022
AKA Extends Digital Conveniences to Hotel Guests and Residents with Maestro PMS Online Payment Portal
Rather than having to walk down to the front desk to make a payment for the next month’s stay, residents can pay from the privacy of their accommodations via mobile devices, tablets, or computers. With this PCI-compliant tool, transactions are funneled through the hotel’s payment gateway.

Michal Christine Escobar
2/22/2022
Why Contact Center Automation Is Finding a Home in Hospitality
Reliable agents are impossible to find amid the ongoing Great Resignation. Call volumes are wildly unpredictable. And Covid-19 has created all-new expectations and anxieties among travelers.

Michal Christine Escobar
2/22/2022
Nomadix Increases Capacity and Resiliency for Wi-Fi Experiences at Large-Scale Venues
The new high-availability clustering module offered in the latest software release version 9.2 allows multiple gateways to be clustered to create a fully redundant solution, with load balancing, instant failure recovery and increased capacity beyond the limits of a single gateway for both concurrent devices and internet bandwidth.

Michal Christine Escobar
2/22/2022
Knowland Announces Expanded Partnership with Aimbridge Hospitality
Management company turns to data analytics to ramp up group sales and gain a competitive advantage.

Michal Christine Escobar