Michal Christine Escobar

Senior Editor, Hotels

Author Profile

Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.

ARTICLES BY THIS AUTHOR

6/4/2024
The Essential Guide to Revenue Management for Hotel Owners/Operators, Hotel Managers & Front Desk Managers

Michal Christine Escobar
6/4/2024
The Evolution of Hotel Property Management Systems: Trends and Innovations
Learn how the latest PMS advancements are transforming hotel operations and guest experiences, with a focus on personalization, Attribute-Based Selling, and future technological integration.

Michal Christine Escobar
6/2/2024
The Evolution of Digital Strategies in Hospitality
Rosalie Stahley, Vice President, Digital Strategy & Innovation, ComOps, discusses how hotels and casinos have transformed their digital strategies over the past decade, enhancing guest experiences and operational efficiency amidst technological challenges.

Michal Christine Escobar
6/2/2024
Hotel Teams Demand Virtual sidekicks
As the hospitality industry evolves, hotel staff are increasingly calling for AI tools to enhance their work and service quality.

Michal Christine Escobar
6/2/2024
Top Technologies: The Tools Marketers Need to Turn Consumers into Loyal Customers
Delve into how marketers can use AI and ML to engage consumers early, maximize ad spend, and deliver exceptional customer experiences.

Michal Christine Escobar
6/2/2024
Harnessing the Power of Customer Service by Leveraging Both Humans and AI Solutions
Maximize customer satisfaction through the synergy of skilled professionals and AI-driven insights.

Michal Christine Escobar
5/30/2024
Three CX Trends Are Changing Hospitality. Here’s How to Keep Up.
Discover how centralizing data, embracing AI, and focusing on identity can enhance customer experiences and foster loyalty.

Michal Christine Escobar
5/28/2024
Leveraging Technology to Navigate the Complexities of ESG and Financial Reporting
In the dynamic landscape of the hospitality sector, where the convergence of financial and ESG (Environmental, Social, and Governance) considerations is increasingly vital, the ability to integrate these streams of data has unprecedented benefits.

Michal Christine Escobar
5/27/2024
Three Issues That Keep the Hotel Manager Up at Night
As summer nears, hoteliers are prioritizing guest personalization, tech upgrades, and team management to ensure seamless operations. By addressing these key areas, they aim to deliver exceptional service and foster long-term business growth.

Michal Christine Escobar
5/27/2024
How Variable Refrigerant Flow (VRF) HVAC Technology Helps Hotels Optimize Performance & Occupant Experience
With upcoming refrigerant changes and a push for sustainability, hotels are turning to advanced VRF systems to stay ahead of regulatory demands and ensure optimal guest experiences.

Michal Christine Escobar