ARTICLES BY THIS AUTHOR
- 11/18/2024
EnsembleIQ’s Hospitality Technology Announces 2024 Hotel Visionary Award Winners, Celebrates Innovation, Leadership, and Partnership in Hotel Tech
Annual honors recognize outstanding contributions in sustainability, guest experience, human resources and more at Hotel Technology Forum. - 11/12/2024
Startup Spotlight: ConnectedFresh Innovates with Data-Driven Sensor Tech
ConnectedFresh has applied lessons from the industrial Internet of Things (IoT) to develop an open platform for smart sensors in foodservice technology. Their system helps businesses prevent equipment failure, reduce food waste, and tackle safety concerns while boosting profitability. - 11/7/2024
Technology’s Role in Reinventing the Concierge, Not Replacing It
Concierge technology helps elevate the guest experience by allowing staff to focus on personalized service and unique requests. - 11/6/2024
Apple AirPlay’s Hotel Debut Signals New Standards in Streaming for Hotel Guests
Apple’s foray into hotel streaming marks a shift toward a high-end, personalized experience, connecting guests effortlessly to their favorite content without the need for additional devices. - 11/3/2024
Cultivating Precision: The Unique Advantages of Vertical AI
With targeted data and industry expertise, Vertical AI is transforming the landscape for businesses seeking a competitive edge in niche markets. - 11/3/2024
Gold Medal Guest Experience: Building Smart Hospitality with QR Infrastructure
From booking to check-in, dynamic QR technology can transform how hotels understand and meet the unique needs of every guest segment. - 11/3/2024
Navigating the Holiday Rush: The Seasonal Staffing Challenges Impacting the Frontline Workforce
Investing in better training programs, switching up recruitment strategies and addressing burnout head-on, will help companies ensure their entire frontline workforce is prepared to handle the holiday rush without sacrificing their well-being in the process. - 10/29/2024
Start-Up Spotlight: A New Approach to Maintenance Management for Hospitality
As hotels prioritize efficiency and guest satisfaction, Limble’s CMMS platform empowers maintenance teams with tools that boost productivity and reveal valuable operational insights. - 10/27/2024
Beyond Web Analytics: Unleashing the Power of App-Specific Metrics for Travel Brands
As mobile apps become central to travel experiences, traditional web metrics fall short. Here’s how travel and hospitality brands can elevate user engagement, personalize experiences, and drive lasting value through tailored app analytics. - 10/27/2024
Measuring Innovation Through the Customer Lens: Insights for Hoteliers
In a market driven by guest experience, the American Innovation Index offers a unique perspective on how innovation is perceived.