ARTICLES BY THIS AUTHOR
- 6/23/2024
7 Steps to Convert Digital Nomads into Digital Revenue with Mobile Ordering
As the digital nomad demographic grows, hotels have a unique opportunity to transform underutilized spaces and boost revenue through innovative F&B mobile ordering solutions. - 6/23/2024
How Travel & Hospitality Firms Can Meet Soaring Customer Demands This Summer
As customer demand and expectations surge this summer, travel and hospitality businesses face a pivotal moment. Effectively leveraging Generative AI (Gen AI) can help them meet these challenges head-on. - 6/19/2024
The Business Case for a Digitized Standards Management Platform
Explore how a standards management platform enhances real-time accountability, data-driven decision-making, and overall operational efficiency in the hospitality industry. - 6/17/2024
Transforming the Hospitality Industry: AI's Evolving Impact on Customer Experience and Hotel Operations
Uncover the diverse applications of AI in the hospitality industry, from virtual assistants and personalized marketing to innovative guest experiences and predictive trip planning, setting new standards in customer service. - 6/17/2024
Cooking with Code: École Ducasse Integrates AI into Culinary Training
Blending traditional craftsmanship with cutting-edge technology, École Ducasse and Copilot Works are equipping future chefs with AI skills to optimize operations and enhance creativity. - 6/17/2024
How Can Hotels Use PMS Capabilities to Improve Guest Review Scores?
Property-management systems are improving communication between hotels and guests and establishing new norms when managing online reviews and long-term relationships; Learn more by visiting Maestro at HITEC Charlotte in Booth 1844. - 6/11/2024
Scalable, Cost-Effective and Real-Time Multilingual CX: The Key to Elevating Travel Experiences
Uncover the impact of AI translation technology on customer experience, operational savings, and brand loyalty in the fast-paced world of travel and hospitality. - 6/11/2024
5 Ways a Virtual Executive Assistant Can Help Hotel Executives
Discover how Virtual Executive Assistants (VEAs) can revolutionize hotel management by enhancing operational efficiency, cutting costs, and providing strategic support for tech-savvy hotel IT leaders. - 6/5/2024
Ways to Improve ROAS with Travel Partnerships
Emerging tech capabilities are giving travel brands greater transparency and control when it comes to understanding which types of partnerships and campaigns are making the greatest contributions to their short- and long-term goals.