ARTICLES BY THIS AUTHOR
- 12/3/2024
Travel Tech’s Role in Holiday Shopping Success
With 82% of consumers abandoning their carts, the right technology can streamline gifting and keep customers engaged. - 12/3/2024
Leading the Charge: Hoteliers at the Forefront of Tech
Discover how some forward-thinking hoteliers are solving real-world challenges today —offering a glimpse of what every hotel could soon achieve. - 12/3/2024
Emergency Readiness in Hospitality: A Guide to Staying Connected During Disasters
From advanced communication tools to enhanced staff training, discover actionable steps hotels can take to safeguard guests and maintain operations during natural disasters. - 12/1/2024
The Futurist Mindset: A Guide for Hospitality Leaders
Scott Steinberg’s keynote at the Hotel Technology Forum explained how adopting a futurist mindset is no longer optional — it’s essential. - 11/26/2024
How to Capture More from Every Guest with Upsells
Strategic upselling of high-margin amenities through a digital retail approach drives revenue and builds brand loyalty - 11/25/2024
CASE STUDY: Historic Belgian Restaurant Takes Paper Off the Menu with ‘Zero Power’ Philips Tableaux Installations
Nenuphar restaurant and boutique hotel in Afsnee, Belgium teamed up with PPDS and AV integration specialist, TechWorks, to introduce four sleek and sustainable ‘zero power’ 25” Philips Tableaux Advanced Colour ePaper (ACeP) displays, replacing its existing paper-based posters and digitising its communications. - 11/25/2024
What Diners, Operators are Expecting from Their POS in 2025 and Beyond
Meeting guests’ desires at the point of sale requires seamless system integration from poolside to PMS. - 11/25/2024
How a Balanced PMS Helps Hotel CIOs Avoid Integration Pitfalls
Knowing the difference between essential, core and peripheral services when integrating your PMS will help avoid costly mistakes. - 11/24/2024
Hospitality's Future: Grounded in Connection, Powered by Tech
From IoT-enabled smart rooms to AI-powered chatbots, technology is transforming hospitality. But true guest satisfaction lies in blending digital efficiency with the irreplaceable warmth of personal service.