ARTICLES BY THIS AUTHOR
- 7/8/2024
Modern PMS: Anchoring Today’s Hotel Tech Stack
Conversations at HITEC Charlotte confirmed that an All-In-One property-management system with Open APIs, centralized guest data, and embedded payments will provide the technology stabilization operators need to weather turbulent times and be grounded for future growth. - 7/7/2024
Leverage Tech to Prepare for Summer Surge
With millions expected to travel this summer and the 2024 Olympics drawing crowds to Paris, digital frontline workplace apps ensure that hotels are well-prepared to deliver exceptional service during this busy period. - 7/2/2024
Connecting the Dots: How Integrating Technology Transforms Hotel Operations and Employee Engagement
In an era of digital transformation, connecting disparate systems through innovative tech solutions not only streamlines hotel operations but also enhances the employee experience, driving both productivity and satisfaction. - 7/2/2024
Maximizing Hotel Revenue: The Case for Automated OTA Reconciliation
Manual reconciliation of OTA data is fraught with errors and inefficiencies. Learn how automation can streamline processes and safeguard your bottom line. - 7/2/2024
CASE STUDY: Hotel and Spa Raises Direct Bookings 70%, Sells 68% More Gift Vouchers with e-Commerce Tech
The Coniston Hotel transformed its commercial strategy with a range of technology products and services. - 6/30/2024
Navigating Cyber Threats in Hospitality: Key Takeaways from HITEC 2024
During HITEC 2024, industry leaders discussed the vulnerabilities hotels face from social engineering, complacency in cybersecurity investment, and the dual-edged nature of AI, urging CTOs to adopt a proactive stance. - 6/30/2024
Maximizing Data: How Hospitality Brands Can Drive Summer Sales
Explore how hotels and restaurants can stay ahead of the competition by optimizing first-party data, enhancing co-branding efforts with privacy technology, and creating comprehensive customer profiles for a successful and innovative busy season. - 6/30/2024
Elevating Hotel Loyalty Programs: Insights to Capture and Retain Customer Loyalty
Explore top strategies for optimizing hotel loyalty programs, focusing on making experiences effortless, delivering personalized communications, and maintaining human touchpoints to exceed modern travelers' expectations and drive brand loyalty. - 6/30/2024
The Green Revolution: Leveraging Sustainable Tech for Hospitality Excellence
Discover how innovative sustainability tech at Costa Rica's Marina Bahia Golfito is driving eco-conscious practices, enhancing guest experiences, and boosting sales and loyalty within the hospitality industry. - 6/24/2024
HT Talks Tech with Founder of Hello Guest Screen
HT caught up with Crystal Shell, founder of Hello Guest Screen, the leading solution to customize property screens with unique images and real-time, calendar-synced guest information.