ARTICLES BY THIS AUTHOR

• 1/1/2006

  Getting Down to Work

  Workforce management tools control and enhance labor use
• 1/1/2006

  Lucky Sevens

  Seven years can pass in the blink of an eye. As I was registering my daughter for kindergarten for this fall, it struck me how quickly time goes by.
• 1/1/2006

  Research: January 2006

  According to a recent study conducted by PriceWaterhouse- Coopers, IT budgets are on the rise.
• 1/1/2006

  New Service Model

  Part I: The do-it-yourself ethic hits lodging
• 1/1/2006

  Independent Solutions

  Independent hoteliers band together for mutual benefit
• 1/1/2006

  Pinehurst Sporting Digital TV

  Pinehurst Resort upgrades its three historic hotels to a sigNETure TV solution from LodgeNet Entertainment Corporation.
• 1/1/2006

  The Hills are Alive With HSIA

  Hotels expand coverage to lure business and leisure travelers
• 12/1/2005

  Building Better Service

  In restaurant settings, POS systems typically handle food orders, operate as smart cash registers, and perform other mission-critical functions such as labor management, scheduling, food ordering/inventory and even accounting.
• 11/1/2005

  Hear and Now

  These days hospitality providers are swimming in an alphabet soup of acronyms, what with guests demanding everything from Wi-Fi to DSL Internet access.
• 11/1/2005

  The Power of Time

  Scheduling a hospitality workforce has become a costly nightmare, especially for those with changing service requirements.