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ARTICLES BY THIS AUTHOR

  • 9/1/2005

    Point of Maximum Return

    A point-of-sale system represents a huge investment for many companies, yet most fail to use even a fraction of the systems' capabilities. That relegates POS squarely to the expense category, when full use of the software and hardware they've bought can make POS a revenue-generator.
  • 9/1/2005

    Letters

    In July/August, Hospitality Technology published a Vantage Point column regarding wireless technology and the possible elimination of waiters.
  • 9/1/2005

    Moore, Horner join HTNG

    The ranks of Hotel Technology-Next Generation (HTNG) continue to swell.
  • 9/1/2005

    Building Relationships

    Managing the wide-range of relationships, suppliers and food-cost variables has always been one part science, two-parts art for hospitality operators. While a loft, ambition, bringing logic and efficiency to the supply chain has proven difficult.
  • 9/1/2005

    Commodities Trading

    Does your accounting department provide a competitive advantage for your company?
  • 9/1/2005

    Take Me Away

    The increasing stress of the daily grind has many travelers longing for a getaway filled with relaxation and leisurely activities. However, the hassle of booking and scheduling activities at resorts can oftentimes leave guests feeling in need of another vacation.
  • 9/1/2005

    2005 Technology Pacesetters

    Profiles of Leading Hospitality Technology Companies and Key Executives
  • 9/1/2005

    Radisson Expands Online Check-in

    More than 70,000 guests have already used the Radisson Hotels & Resorts Express Yourself online guest check-in service in the United States and the program is being expanded internationally.
  • 9/1/2005

    Always On

    Many multi-unit restaurants are lining up for high-speed access to keep their businesses competitive and their customers happy.
  • 9/1/2005

    Yielding Results

    Revenue management wasn't always so easy for the 161-room Gainey Suites hotel in Phoenix, Arizona. Up until last summer, the property relied--if that is the word--on an outdated seven-year-old system that had limited functions and was slow and cumbersome.