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ARTICLES BY THIS AUTHOR

  • 9/30/2005

    High Quality, High Speed

    Merely providing high-speed Internet access is no longer enough in many hotel markets. These days, that service must be dial-tone reliable, easy for the guest, available via wired and wireless connection and scale up to offer adequate bandwidth to attract large tech-intensive conference business.
  • 9/30/2005

    Untethered Access

    More and more hotels and restaurants are untethering their back-office applications and taking advantage of hosted and application service provider (ASP)-based solutions. With less technology at remote units and easier access for management, the wireless office has finally come of age.
  • 9/30/2005

    Shock and Awe

    I am not sure anyone that witnessed the destructive fury of Hurricane Katrina, and the slow descent into chaos that followed will ever be same. Even as New Orleans and the Gulf Coast region slowly gets back on its collective feet, the feeling of shock and awe will linger on.
  • 9/30/2005

    2005 Wireless Report

    When is wireless right? Need to understand wireless LANs? Want to know the hottest wireless technologies? HT's 2005 wireless report provides the answers to these questions and more in its annual wireless report.
  • 9/30/2005

    Brick by Brick

    The add-on capabilities of property management systems are popular among lodgings of all shapes and sizes, and no wonder.
  • 9/30/2005

    Power Users

    Not all foodservice operations are created equal. For some companies, high transaction volume, a large number of point-of-sale terminals, and complex orders necessitate a powerful POS with all the frills. HT talks to some of these power users to find out what they need to keep up and running.
  • 9/30/2005

    Guest Work

    Culver's makes guest happiness its priority
  • 9/30/2005

    Building the Brand

    Loyal guests are a key component to staying afloat in the hospitality industry. Hotel and restaurant operators are increasingly taking notice and using the latest tools and technology to not only build a better understanding of who their loyal guests are,
  • 9/30/2005

    Pay it Forward

    A Q&A with Compeat's president on planning and living through the unthinkable
  • 9/30/2005

    Central Command

    For growing hotel and restaurant companies, maintaining control over widespread broadband networks and keeping in touch with remote locations and managers ranks as one of the biggest headaches.