ARTICLES BY THIS AUTHOR

• 5/31/2006

  The Contenders

  In the world of hotel management the words property-management system (PMS) have taken on a whole new meaning in the last decade. There was a time when the functionality of the PMS was limited and its greatest value was in how it managed a property. Now, many times the greatest value in a PMS is how it does everything else.
• 4/30/2006

  Special Events

  In restaurants, the point of service is the place where guests, employees and technology converge. Managing that interaction is a central challenge and concern for growing restaurant companies.
• 4/30/2006

  Carl's Jr., La Salsa Get Automated

  Restaurant chains Carl's Jr. and La Salsa Fresh Mexican Grill are optimizing system-wide food purchasing by implementing Instill's Food Spend Management solution in its locations.
• 4/30/2006

  Cutting the Cord

  Restaurants take advantage of new peripheral technology
• 4/30/2006

  Taking Advantage of TV

  Hotels embrace new possibilities for video on demand
• 4/30/2006

  The Power of One

  Integrated platforms streamline resort operations
• 4/30/2006

  Catching onto Contactless

  Early adopters usher in an era of convenience
• 4/30/2006

  Kitchens on Display

  Kitchen systems boost efficiency, communication and service
• 4/30/2006

  Great Wolf Lodge Gets Smart with RFID

  Great Wolf Lodge in Poconos, Pennsylvania, is providing resort guests with enhanced services including hotel room keyless entry, cashless payment options, automated access to lockers and arcade token dispensers.
• 4/30/2006

  Internal Communication

  Portals keep operators connected to their franchise partners