Skip to main content

null null

ARTICLES BY THIS AUTHOR

  • 6/30/2006

    Wising Up to Business Intelligence

    The right data, in the right amount, in the right place, at the right time may well be the new mantra for hospitality organizations using business intelligence (BI) tools to gain insight into their businesses.
  • 6/30/2006

    The Wal-Mart Effect

    If you're not worried worry about the retail giant, maybe you should be.
  • 6/30/2006

    GPS-Enabled Phone By Request

    In an effort to push online reservations, during July Wyndham Hotels and Resorts offered free Motorola i836 walkie-talkie GPS-enabled cell phone to guests that booked online provided they activated a new line of service on the selected rate plan and commit to a two-year service agreement with Sprint Nextel.
  • 5/31/2006

    Supplies and Demands: Operators scrutinize data to drive supply-chain efficiency

    Standardizing and sharing data has not been the hallmark of the hotel and restaurant supply chains
  • 5/31/2006

    The Contenders

    In the world of hotel management the words property-management system (PMS) have taken on a whole new meaning in the last decade. There was a time when the functionality of the PMS was limited and its greatest value was in how it managed a property. Now, many times the greatest value in a PMS is how it does everything else.
  • 5/31/2006

    RF Indeed!

    Great Wolf is making waves with its new wallet-less solution for guests.
  • 5/31/2006

    The Next Wave of VoIP: Hotel operators reduce costs and satisfy guests

    As Voice over Internet Protocol (VoIP) begins to shift toward becoming a mainstream technology, hotels are taking advantage of the service in guestrooms and call centers to reduce telecom costs and increase guest service.
  • 5/31/2006

    It's All Fun and Games...

    How much should one pay for fun and what is the return on investment?
  • 5/31/2006

    Commodity Markets

    The value of high-speed Internet access depends on the hotel location.
  • 5/31/2006

    The Wireless Touch

    Casual restaurants adopt wireless POS with service in mind.