ARTICLES BY THIS AUTHOR
- 6/30/2006
GPS-Enabled Phone By Request
In an effort to push online reservations, during July Wyndham Hotels and Resorts offered free Motorola i836 walkie-talkie GPS-enabled cell phone to guests that booked online provided they activated a new line of service on the selected rate plan and commit to a two-year service agreement with Sprint Nextel. - 6/30/2006
The Wal-Mart Effect
If you're not worried worry about the retail giant, maybe you should be. - 6/30/2006
Integrating Next Generation Technologies
Hotel Technology Forum panel discusses emerging integration challenges - 5/31/2006
The Next Wave of VoIP: Hotel operators reduce costs and satisfy guests
As Voice over Internet Protocol (VoIP) begins to shift toward becoming a mainstream technology, hotels are taking advantage of the service in guestrooms and call centers to reduce telecom costs and increase guest service. - 5/31/2006
It's All Fun and Games...
How much should one pay for fun and what is the return on investment? - 5/31/2006
Cell Phones Make Purchases
The Ambassador Conference Resort in Kingston, Ontario, is now combining both mobile phone and cardkey technologies over a wireless network, allowing guests to use either a mobile phone or room keycards to purchase Coca-Cola products from vending machines. - 5/31/2006
Supplies and Demands: Operators scrutinize data to drive supply-chain efficiency
Standardizing and sharing data has not been the hallmark of the hotel and restaurant supply chains