FCS Partners with NEC Enterprise Solutions to Expand Hospitality Offering in EMEA
FCS Computer Systems (FCS) and NEC Enterprise Solutions EMEA (Europe, Middle East and Africa), both providers of advanced ICT solutions to the hospitality sector, said they inked a partnership agreement that incorporates FCS solutions into the NEC Hospitality offering for the Hotel sector in EMEA.
The FCS suite of hospitality interface and operational solutions, encompassing billing interface, voicemail, job dispatch, engineering, housekeeping, glitch management and more, are fully tested and integrated to work with NEC's range of IT and communications servers, and will be available directly to order through NEC's business partners in EMEA.
Under the new agreement, NEC Enterprise Solutions, NEC partners and their hotel clients will have access to FCS' full suite of hotel operations management applications. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operation needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications can seamlessly interface with the hotel industry's most popular property management systems, and can be implemented either À la carte or as the full comprehensive suite. The applications feature mobile apps, allowing hotel staff to stay connected from anywhere on property. Recently completed installations at Hilton Hotels in Amsterdam and Rotterdam represent the first of many hotels to see the benefits of this partnership.
The FCS suite of hospitality interface and operational solutions, encompassing billing interface, voicemail, job dispatch, engineering, housekeeping, glitch management and more, are fully tested and integrated to work with NEC's range of IT and communications servers, and will be available directly to order through NEC's business partners in EMEA.
Under the new agreement, NEC Enterprise Solutions, NEC partners and their hotel clients will have access to FCS' full suite of hotel operations management applications. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operation needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications can seamlessly interface with the hotel industry's most popular property management systems, and can be implemented either À la carte or as the full comprehensive suite. The applications feature mobile apps, allowing hotel staff to stay connected from anywhere on property. Recently completed installations at Hilton Hotels in Amsterdam and Rotterdam represent the first of many hotels to see the benefits of this partnership.