ARTICLES BY THIS AUTHOR
- 10/12/2016
GuestCentric Partners with HiPay to Expand Its Online Payment Solution for Boutique Hotels
The payment gateway integration will automate cancelation payments, pre-pays and other policies set by the hotelier. - 10/11/2016
#HTREST 2016: How One Brand Turned Big Data into Big Benefits
Laura Rea Dickey at Dickey's Barbecue Restaurants will discuss how restaurants can turn the myriads of data points to which they have access into powerful insights. - 10/11/2016
Smart Card Alliance to Host EMV Tokenization Benefits Webinar
The webinar will be held November 3 at 1pm ET/10am PT. - 10/11/2016
KNOWCROSS Partners with Ritz Paris to Deliver Great Customer Service
Ritz Paris uses KNOWCROSS to speed up responses to guest requests and function more efficiently. - 10/11/2016
Spendgo Launches New Customer Loyalty Solution Exclusively on Epson’s OMS Cloud Platform
Epson clients can utilize real-time measured transaction data for tailored customer loyalty and engagement solutions without POS integration. - 10/11/2016
79% of Diners Say Technology Improves Their Restaurant Experience
New study from Toast identifies which technologies restaurant customers use most frequently. - 10/10/2016
Onyx Payments debuts new name: Onyx CenterSource
The new name is meant to better reflect its ongoing development as a company that serves both hotels and travel agents. - 10/10/2016
Hotel Guests Can Stream Content to Their Hotel TV from Their Mobile Device with ADB's vuTyme
vuTyme also offers guests live TV, video-on-demand, pay-per-view, concierge, digital signage, maps featuring local attractions, and direct-to-guest messaging. - 10/10/2016
Positive Guest Feedback Leads to Large Revenue Increase
When Petit Palace Hoteles partnered with TrustYou to track guest feedback, it was able to drive a 200% increase in revenue across its properties. - 10/10/2016
Stantive Technology Group, Vantiq Partner to Deliver Better Customer Engagement
Vantiq will help Stantive's OrchestraCMS create fine-grained target group categories that evolve over time and will recommend content based on real-time activities of users.