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Spendgo Launches New Customer Loyalty Solution Exclusively on Epson’s OMS Cloud Platform

Epson America Inc., a supplier of value-added Point of Sale (POS) solutions, and Spendgo, a provider of personalized customer engagement solutions for mobile apps and online stores, announced exclusive integration of Spendgo’s new platform with Epson’s OmniLink Merchant Services (OMS). Spendgo delivers enhanced customer loyalty, offer management and engagement solutions ideally suited for QSR, retail and convenience stores.
The collaboration allows merchants access to Spendgo’s significantly enhanced features that span QSR, retail and convenience stores of all sizes. As the platform is integrated with Epson's OMS line of printers, Epson is allowing clients to utilize real-time measured transaction data for tailored customer loyalty and engagement solutions without POS integration.
Spendgo’s new platform consists of a guest terminal to connect with guests at every transaction using SKU data, video, and personalized content. It offers plug and play integration with customers’ POS as well as many 3rd party services, the ability to build custom loyalty programs, run email or SMS campaigns, and generate marketing insights. The guest terminal’s design and high impact screens are eye catching and yielding significant gains in customer engagement.
The Spendgo loyalty platform offers many key new features, including:
  • A sophisticated dashboard with advanced data visualizations;
  • Customized reports and APIs;
  • High resolution and remotely managed in-store customer terminal;
  • Exclusive integration with Epson’s OmniLink Merchant Services;
  • New mPOS integration that works with virtually any provider;
  • Customer engagement beyond an app;
  • Advanced campaign rules based on SKU and customer data.
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