ARTICLES BY THIS AUTHOR
- 10/13/2016
ADB White Paper Reveals Hoteliers, Guests Value IRE Services Differently
Hotel guests say that hotel and local area information channels are important, while hoteliers place less value on these amenities. - 10/13/2016
HTNG Announces Two New Workgroups
The Next Generation Messaging and Open API workgroups are meant to help determine and meet the current and future needs of HTNG members. - 10/13/2016
ALICE: Hotel Guests Expect Staff Responses to Text Requests in 12 Minutes
Hotel guests are more lenient with email and social media requests; they're willing to wait approximately 30 minutes for a response. - 10/12/2016
Security Experts Collaborate to Minimize Impact of Breach
When security is breached, instant access to peers and resources is paramount. - 10/12/2016
GuestCentric Partners with HiPay to Expand Its Online Payment Solution for Boutique Hotels
The payment gateway integration will automate cancelation payments, pre-pays and other policies set by the hotelier. - 10/12/2016
OpenKey Releases App Version 3.5.1 of Its Universal Mobile Key
Updated app adds new features for guest convenience - 10/12/2016
Does Technology Hold the Key to Diner Loyalty?
Customer loyalty results when restaurants use technology to change the way customers feel about their eating experience. - 10/12/2016
TelePacific Partners with VeloCloud Networks to offer SD-WAN Solution
<em style="font-family: Arial; font-size: small;">The partnership will allow TelePacific to deliver services over a secure, fast and adaptable network.</em> - 10/12/2016
8 Secrets to Success From the Sharing Economy
Adapting business strategies from the likes of Airbnb can help hotels survive and thrive among collaborative competitors.<br /> - 10/12/2016
B&B HOTELS Wins 2016 Digital Champions Award for Implementing Ariane Systems' Digital Check-in Solution
The check-in solution allows guests to book online, pay online and gain access to their rooms using their smart phone.