ARTICLES BY THIS AUTHOR
- 7/28/2024
Bringing Generative AI to Loyalty Programs
Four ways to leverage AI to improve a guest engagement platform. - 7/28/2024
MURTEC 2024: Will Guidara On Bridging the Gap Between Authority and Innovation
During his MURTEC 2024 keynote, Guidara shared his principles of “unreasonable hospitality,” helping each MURTEC attendee embrace their role in the service experience. - 7/23/2024
St. Louis Bar and Grill’s Transformative Tech Solution
Integrating third-party delivery orders helps streamline operations, refocus employees on the dine-in guest. - 7/21/2024
CASE STUDY: Franchisee Turns to Tech to Save on Utilities, Improve Sustainability
Spencer Hart has partnered with Budderfly to upgrade HVAC, reduce water usage and save money at his five Sonic locations. - 7/14/2024
Influencer Drives Innovation, Fosters Connections in Restaurant Technology Community
Tammy K. Billings was presented with Hospitality Technology’s Top Women in Restaurant Technology Innovator Award at MURTEC 2024. - 7/7/2024
Innovator Makes Leap From Media to Product Marketing
Hospitality Technology presented Brooke Heinzmann, Director of Product Marketing, Olo, with the Top Women in Restaurant Technology Innovator Award at MURTEC 2024. - 7/1/2024
Making Room for Flexibility Amid a Busy Summer Season
Hospitality businesses should expect many people to continue with their leisure plans undeterred, putting pressure on their teams to deliver quality service under high demand. - 7/1/2024
WATCH: Custom Business Solution's Tipped Distribution Model
As Custom Business Solutions celebrates 30 years in business in 2024. Jeremy Julian, CRO talks about what's new in 2024 and industry trends. - 7/1/2024
Data-Driven Hospitality: Shaping the Future of Guest Experiences
The transition from generic services to hyper-personalized experiences hinges on an organization's ability to collect, analyze and activate customer intelligence. - 6/30/2024
Innovator is Focused on Team Growth
Mary Young Mapes, Senior Director of Hospitality & Customer Support, Tock, was presented with Hospitality Technology’s Top Women in Restaurant Technology Innovator Award at MURTEC 2024.