ARTICLES BY THIS AUTHOR
- 5/7/2024
Harmonize Your Success: How Music Can Amplify a Restaurant’s Reputation
A recent study shows among millennials, music is the second most important feature they consider when selecting where to dine. - 5/7/2024
The Innovator Leading a Remarkable Team
Stephanie Nardini, SVP of IT for Jersey Mike’s Franchise Systems, was awarded HT’s Top Women in Restaurant Technology - Innovator Award at MURTEC 2024 in Las Vegas. - 5/6/2024
Domino’s Revamped Loyalty Pays Off
Domino’s is engaging more customers across all incomes. U.S. same store sales increase 5.6% in Q1. - 5/5/2024
How Starbucks is Adapting to a ‘Challenging Operating Environment’
Mobile Order & Pay accounted for 31% of all U.S. transactions during the quarter. - 5/3/2024
How AI Helps Reduce Employee Stress While Improving Productivity, Satisfaction
People are still the connective tissue that make QSRs operate smoothly, and that will remain true even as more AI-powered technologies are introduced in restaurants. QSRs need to invest in the latest technologies not so much to replace workers, but to attract them. - 5/1/2024
MURTEC Executive Summit - Canada Keynote: Restaurant Technologies Unleashed
Alan Smithson, CEO of METAVRSE, will address the nexus of AI, robotics, XR , blockchain and other technologies that can be harnessed to create better guest experiences and better profit lines for restaurants. - 4/30/2024
Top Women in Restaurant Technology: From Franchisee to CEO
Mary Jane Riva was presented HT’s Top Women in Restaurant Technology Lifetime Achievement Award at MURTEC 2024. - 4/28/2024
Embracing Tech for Enhanced Personalization in Hospitality: Balancing Innovation and Human Touch
As the hospitality industry navigates staffing challenges and evolving guest expectations, embracing technology becomes paramount. - 4/28/2024
Chipotle's Rewards Program Tops 40M
Chipotle says the 7% jump in comp sales during Q1 was fueled by marketing. - 4/28/2024
What the Hospitality Industry Needs to Know About Digital Identities and the Rise in Fake IDs
In the hospitality industry's ongoing battle against fake ID fraud, technology plays a dual role. While fraudsters find new ways to exploit technological advancements to enhance their fake IDs, the industry seeks to leverage this same cutting-edge technology to safeguard against these threats.