ARTICLES BY THIS AUTHOR
- 4/11/2024
HT Talks Tech with Clutch Coffee Co-Founder Darren Spicer
The Carolinas-based drive-thru coffee shop is on track to scale from 10 locations to 20 in 2025. - 4/10/2024
Olo Introduces Smart Cross-Sells to Increase Guest Engagement
Several product features announced includr Catering+ Production Sheets and Fundraiser Coupons to help brands win more guests and streamline operations. - 4/9/2024
Connecting Innovation and Leadership
Why it is important to have expectations for every people manager in an organization. Plus: key trends impacting restaurant technologists. - 4/7/2024
WATCH: Will Guidara on the Genius of Five Guys
The author of Unreasonable Hospitality breaks down Five Guys' unique customer touchpoint - and what other brands should learn from it. - 4/3/2024
Elevating the Hotel Guest Experience with Mobile POS Solutions
The hotel industry is built on the human touch, and new tech is helping to enhance guest services. - 4/2/2024
WATCH: How Prep & Pastry Found the Right POS, Overcame Operational Challenges
Learn how Prep & Pastry turned around those labor challenges with increased orders, became more efficient and became more profitable with the help of Tabit’s best-in-class mobile POS technology. - 3/31/2024
STUDY: Restaurants Poised to Add More Tech to Gain Efficiencies, Improve CX
National Restaurant Association Technology Landscape report showcases operators' investment plans and where consumer desires are pushing trends. - 3/31/2024
Top Women Recap Tech Wins, Using AI, Overcoming Integration Challenges
Mary Jane Riva, CEO of Pizza Factory; Jodi Boyce, CMO of Teriyaki Madness and Stephanie Nardini, SVP of IT for Jersey Mike’s Franchise Systems, talk about integration, how they're using AI and what's next on their tech to-do list. - 3/26/2024
WATCH: Dr. Gilboa On Why Change is Hard in the Workplace
Dr. G breaks it down in this bite-sized takeaway from MURTEC 2024. - 3/24/2024
AI's Critical Role in Shaping the Future of the Restaurant Industry
With an omni-channel POS platform that integrates AI technology, restaurant operators can find new ways to optimize both the front and back-of-house.