ARTICLES BY THIS AUTHOR
- 1/29/2023
Tech Updates Pave the Way for Growth for Beef ‘O’ Brady’s, The Brass Tap
Next on FSC Franchise Co. to-do list: updated internal reporting. - 1/29/2023
How to Leverage Rewards and Engagement Program Technology
Transaction data helps you better understand which products and services are resonating most with your customers and when. But that’s only part of the story. - 1/26/2023
How QSRs Can Streamline Employee Management for Improved Omnichannel Service
As omnichannel dining continues to evolve, so must employee management. - 1/24/2023
RTN Reveals Start-Up Alley Semi-Finalists at MURTEC 2023
15 red-hot tech startups will be showcased at MURTEC in Las Vegas, March 6-8. - 1/22/2023
Yum Brands’ Ransomware Attack
The parent company of KFC, Pizza Hut and Taco Bell confirmed that data was stolen from IT systems. About 300 UK stores were closed for one day. - 1/19/2023
The Rise and Reach of Mobile Web Applications
Letting your goal drive the journey: native apps v. web apps. - 1/17/2023
HT Talks Tech: Famous Toastery President Mike Sebazco
The growing chain is updating its prototype for off-premises as its shops around for a new enterprise system. - 1/17/2023
For Hospitality and Hotels, Improving Indoor Air Quality is a Priority Post-Pandemic
Hospitals have been using ultraviolet light to disinfect the air and high-touch surfaces in operating rooms and other rooms with high rates of infection for decades. - 1/16/2023
WATCH: Lifetime Loyalty Panel Discussion
Don't miss this session featuring trailblazers in creating lasting loyalty and leveraging NFTs. Featuring Food Fighters Universe, Menches Bros. TGI Friday's and Wow Bao. - 1/16/2023
3 Areas Where AI Can Improve CX
While the fundamentals of the hospitality business haven’t changed, the smart use of technology to improve customer experience is increasingly critical for both brand loyalty and operational efficiency.