ARTICLES BY THIS AUTHOR
- 5/20/2020
Consumers' Evolving Expectations: Study
In light of COVID-19, consumer expectations are changing in real-time, according to Market Force Information research. Plus, the most important factor to keep in mind when reopening. - 5/20/2020
QSR Automations’ Support Team Named Support Department of the Year
QSR's support team is recognized with Bronze Stevie in 18th Annual American Business Awards for delivering excellence and achieving 98% excellence rating from customer surveys. - 5/20/2020
How Restaurants Should Communicate with Customers During COVID-19
Having consistent, regular communication will go a long way in ensuring you don’t lose your customer base. - 5/20/2020
Numa Teams up with American Express on New Offer for Small Businesses
Numa’s AI-powered virtual receptionist and concierge service can help small businesses streamline and improve their customer service. - 5/17/2020
Integration Battlefield: Managing Your Tech Stack
This interactive session, led by Josh Thurmer, Director of IT, Cousins Subs, gave MURTEC attendees advice on how to navigate legacy systems and create a path forward. - 5/14/2020
MURTEC’s Start-Up Alley Takes Flight
A new breed of tech talent addresses restaurants' most urgent needs. - 5/14/2020
Getting ROI from ERP Systems
Tara Townsley shares the value of change management strategies. - 5/14/2020
Are You Ready for CCPA?
At MURTEC, Odia Kagan, Partner, Chair of GDPR Compliance and International Privacy, Fox Rothschild LLP, explained the three key rights CCPA gives consumers. - 5/14/2020
Hospitality’s Guide to Hot Tech at CES 2020
This annual tech show has plenty of futuristic solutions that may be the next big thing in hospitality. - 5/14/2020
How Restaurants Can Make AI Effective
In this MURTEC keynote, Todd Michaud, Founder & CEO, Power Thinking Media, shared his insights on how AI is being used in restaurants, what’s being done effectively and where the future is headed.